Shipping & Delivery

Delivery time and shipping method (International)

*Delivery times go into effect the business day after you place an order.

All international orders will be shipped by Thailand Post.

International Shipping method: Airmail

Delivery time:

- Asia 7-10 days 

- Rest of the world 7-15 days

Express Shipping method: Air Courier Express

Delivery time:

- Asia 3-5 days 

- Rest of the world 3-7 days

 

Shipping to Thailand

We can ship within Thailand as well but we believe your experience with our products will be much better when offline, after trying the bags and talking to helpful bike staff. There are several ways to order:

- Search for the nearest Vincita dealer in your area

- Come to our main store

- Give us a call on 0-2540-8080

- Send us a message on Vincita's Facebook Page.

Order Tracking

Order tracking is made through Thailand Post website. Please enter your tracking numbers here.

Returns

You have the right to return your order within 14 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. We suggest you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed. Buyers are responsible for paying the shipping and delivery charge for the return.

Inventory

We have more than 200+ dealers worldwide; therefore, due to daily changes in inventory, it is impossible for us to track our dealer’s inventory. Please check the availability of the products you wish to order with your nearest dealer before you order with us. Find nearest Vincita dealer here. Daily changes in inventory may result in the unavailability of certain products listed on-line. A commercially reasonable effort will be made to keep the inventory database current on a multi-week basis.